Returns & Shipping

Shipping:

We do our best to deliver the order to you as soon as possible. We try to ship orders placed on working days before 4:00 PM the same day. However, we are not always able to fulfill this, sometimes products are not in stock and the delivery of your order may take a little longer. There is an indication of the delivery time on the product page. Since we have a web store and a physical store, the stock cannot ever run parallel to each other. If, for whatever reason, we do not meet this delivery time, we will of course inform you as soon as possible.

The stated prices do not include shipping costs.
For the shipping prices see checkout.

Delivery is via the postman or parcel delivery from post.nl. In general, delivery will take place the next working day between 9:00 AM and 6:00 PM. Unfortunately, we cannot guarantee the time of delivery.

 

Returns:

You have the right to cancel your order up to 14 days after receipt without giving any reason.

After cancellation you have another 14 days to return your product.

You will then be credited with the full order amount including shipping costs.

Only the costs for returning from your home to the webshop are for your own account.

These costs are approximately € 6.95 per package (up to 10 kilos), consult the website of your carrier for the exact rates.

If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in its original condition and packaging.

To exercise this right, please contact us via info@kbusaparts.nl.nl.

We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.

Kind regards:

KB USA Parts